It’s not very often I will write a review about a company that has impressed me, however, this company is an exception! It exceeded all expectations by a long shot.
My journey started when I had a knee replaced and quickly discovered the need for a Lift Chair. I researched Lift Chairs for hours and finally came up with “Pride Mobility Vivalift Ultra” in Sorrento Leather as the chair I desired. I went from website to website looking for the best price and found Mobility Creations as the winner. Next, I checked BBB and other online checks of the company, all resulting in positive reviews.
On Friday I pulled the trigger and in five days, (the following Wednesday) I was lounging comfortably in my new chair. By the way this chair is absolutely amazing, comfortable, beautiful and can do just about anything but pour my wine.
During those five days from order to delivery, I was contacted directly by Jordon (one of the owners) several times. 1st communication was to insure my order was correct, 2nd communication letting me know it was shipped, 3rd communication letting me know the day it will be delivered, 4th communication making sure I was satisfied with the chair, and 5th communication letting me know if I had an issue, to call him directly so they could resolve the issue ASAP whether it was parts, operation questions, advice or service.
I’m telling you, this kind of service is not heard of these days. It made me feel very comfortable that an owner would take this kind of time making sure I was satisfied throughout the process. Without a doubt, the best purchase experience I’ve ever made, and I’m 66 years old.
So if you want the BEST PRICE, FAST DELIVERY and the most AMAZING CUSTOMER SERVICE possible, look no further.
Thank you Jordon and thank you Mobility Creations.
