We make every effort to meet our delivery timelines, though occasional delays may occur due to factors beyond our control.

Shipping time estimates are based on business days and do not include holidays.

Shipping Costs:

• We offer Free Shipping to All Continental US States.
• For orders to Alaska and Hawaii, please contact us.

Order Confirmation

• You’ll receive a confirmation email once your order is placed, confirming that we've received it and pre-authorized your credit card.
• We will check the product’s availability for immediate packaging and shipping.
• If the product is out of stock or on backorder, we will notify you via phone or email.

Processing Time

• After confirming stock availability, we will begin processing your order.
• Most orders are processed within 1-3 business days.

Shipping Time:

• The typical shipping time to receive your order is 4-5 business days after it has been shipped from the warehouse.
• Total delivery time: 5-8 business days

Order Tracking:

• Once your order is shipped, you will receive a tracking number via email within 24 hours. Please note that it might take 24-48 hours for the tracking system to update.
• Orders will typically be shipped with FedEx, UPS, or USPS. If you have a FedEx, UPS, or USPS account, you can update your order through FedEx Delivery Manager, UPS My Choice, or USPS Mobile.
• If you have not received tracking information within 3 business days, please contact us at info@mobilitycreations.com or (833)-638-6660.

Shipping Restrictions:

• We do not ship to P.O. Boxes or outside the United States.
• Ensure you provide a valid physical address during checkout to facilitate smooth delivery.

Unexpected Delays:

• If your order does not arrive within the expected timeframe, please check with your local carrier first, as delays may occur, especially during busy seasons.
• If the order is still unlocated, contact our customer service for assistance.

NOTE: The majority of our products are delivered via freight trucks (18-wheelers). It is important to verify that these trucks can access your shipping location. If not, you may need to arrange to meet the driver at a location accessible by an 18-wheeler.

If you have any questions or concerns regarding our shipping and delivery policy, please don't hesitate to reach out to us using the contact information provided below: