Warranty Information for SnapnGo Products
Limited Warranty
SnapnGo LLC warrants to the first retail purchaser of this product that it is free from defects in materials and/or workmanship for a period of 12 months from the date of purchase or 1,000 miles, whichever occurs first. This limited warranty does not cover normal wear and tear or any damage, failure, or loss caused by improper maintenance, storage, or use of the SnapnGo product. The warranty will be void if the product is used in a manner other than for recreation or transportation, modified in any way, or rented.
Warranty Service Instructions
If you believe your product contains a defect covered by this limited warranty, please email support@e-snapngo.com for warranty service instructions. You must register your purchase at e-snapngo.com/product-registration and provide a dated proof-of-purchase receipt with any product returned for warranty repair.
Returns for Warranty Repair
- If purchased directly from SnapnGo LLC or authorized resellers (not authorized to perform warranty service), you must send the product, pre-paid and insured, to our service center for warranty repair.
- You will receive shipping instructions in reply to your email.
- Include a brief description of the problem and a dated proof-of-purchase receipt with any product returned.
- Products confirmed to be defective and covered by this warranty will be repaired or replaced (at SnapnGo LLC’s sole option) at no cost to you and returned pre-paid to customers within the Continental United States.
- International customers (located outside of the Continental United States) are responsible for return shipping costs. Defective parts will be repaired or replaced with new or factory-rebuilt parts at SnapnGo LLC’s option.
Authorized Reseller Repairs
If you purchased your product from an authorized reseller that is authorized to perform warranty service, you must return the product to that reseller for warranty repair.
Implied Warranties
All implied warranties for the product, including but not limited to any implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the one-year limited warranty period set forth above, and no implied warranties will exist or apply after such period. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Exclusions from Warranty
This limited warranty does not cover:
- Non-defect damage
- Damage due to normal wear and tear
- Damage caused by improper operation, maintenance, or storage of the product (including, but not limited to, abuse, misuse, failure to provide reasonable and necessary maintenance, unauthorized repairs, or any alterations to this product).
Limitation of Liability
Under no circumstances shall SnapnGo LLC be liable for consequential, incidental, or special damages arising directly or indirectly in connection with the use, or inability to use, this product. In no event shall SnapnGo LLC’s liability for breach of warranty, breach of contract, negligence, or strict liability exceed the cost of the product covered hereby. No person is authorized to assume for SnapnGo LLC any other liability in connection with the sale of this product.
State Variations
Some states do not allow the exclusion or limitation of consequential, incidental, or special damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.