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Metro Mobility S500 Heavy-Duty Mobility Scooter | 350lb Capacity | 28 Mile Range | 8 MPH | Rear Suspension

Metro Mobility S500 Heavy-Duty Mobility Scooter | 350lb Capacity | 28 Mile Range | 8 MPH | Rear Suspension

by Metro Mobility
Availability:
In Stock – Ready to Ship
Availability:
In Stock – Ready to Ship
Availability:
In Stock – Ready to Ship
Availability:
In Stock – Ready to Ship

Ships in 1 to 3 business days

Fast and Free Shipping

Authorized Dealer

Authorized Dealer

Brand New Equipment

Lowest Price Guaranteed

Lowest Price Guaranteed

Lifetime Customer Support

Lifetime Customer Support

$3,699.00
$3,699.00 - $3,699.00
$3,699.00
$2,199.00
$2,199.00 - $2,199.00
$2,199.00
+ Free Shipping & No Sales Tax
Shipping & Delivery

Most orders are processed and shipped within 1-3 business days. After that, please allow 3-4 business days for delivery, with most orders arriving within 4-7 business days from the order date.

Return & Refund Policy

You may return the product within 30 days of purchase for a refund of the purchase price, provided:

  • The product is unused and in its original packaging.
  • All parts, accessories, and paperwork are included.

Please note:

  • Shipping, inside delivery, and White Glove fees are non-refundable.
  • Some brands have specific return policies, and certain items are non-returnable.
  • Return fees (5%-25%) may apply, but we evaluate each return individually to minimize these costs whenever possible.

For more details, please visit our Return & Refund Page.

Lowest Price Match Guarantee

If you find a lower price on the same product from another authorized online retailer, we promise to match it. Even better, if we can, we’ll beat it.

Simply choose one of the three easy methods below to request a price match.

  • Call us at: (833)-638-6660
  • Click on the chat icon and message us
  • Email us at: info@mobilitycreations.com

Limited Time Only! Receive $210 in FREE accessories with your Metro Mobility purchase.

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The Metro Mobility S500 is a versatile and powerful mobility scooter designed for those who need reliable performance, comfort, and portability. With a host of practical features, it ensures a smooth, safe, and enjoyable ride for everyday use or longer trips.

 

Performance and Comfort

  • 28-mile driving range for extended travel on a single charge.
  • Max speed of 8 MPH allows you to get where you need quickly.
  • 350 lb weight capacity ensures stability and durability for various users.
  • 10-inch pneumatic tires with aluminum alloy wheels offer smooth handling on diverse surfaces.
  • Front & rear lights improve visibility during rides, adding comfort and safety.
  • A comfortable seat with a headrest, plus a sliding, swivel design and flip-up armrests, make it easy to get on and off the scooter.
  • Crutch holder accessories and a rear basket provide practical storage options.

Convenience and Safety

  • 2 cup holders & USB charging port on the front board for added convenience.
  • Rearview mirror to stay aware of your surroundings.
  • Simple control panel that’s easy to operate with minimal effort.
  • Intelligent electromagnetic brake for safe, quick stops.
  • Anti-tip wheels and rearview mirror offer extra safety and peace of mind.
  • Easily disassembled into pieces, with the heaviest weighing only 60 lbs, for simple transportation and storage in a vehicle.

The Metro Mobility S500 is the ideal choice for those seeking a balance between safety, performance, and convenience. Whether for daily use or longer outings, this scooter is built to help you stay active and independent.

Specifications

Category Specification
Dimensions 1280mm x 620mm x 990mm
Weight Capacity 160 KG (350 lbs)
Max Forward Speed 12 KM/H
Max Driving Gradient 8°
Max Driving Range 40±5 KM (24±3 miles)
Suspensions Rear
Tire Size 10”×3.5” (Front) 10”×3.5” (Rear)
Driving System Rear Wheel with Gear Box
Brake System Electromagnetic Brake
Batteries Lead-acid 12V12AH x 2pcs
Charger DC24V2A AC100-240V
Charging Time 6 hours
Motor 24V/300W
Motor Controller 24V/50A (Dynamic)
Warranty on Frame 5 Years
Warranty on Electrics 1 Year
Warranty on Batteries 6 Months

Downloads:

Jordan Sawaged

Hello, my name is Jordan Sawaged, and I’m proud to be part of the team behind Mobility Creations. As a family-run business, we are driven by passion and full dedication to making people's lives easier by providing the latest and top-quality mobility equipment available.

We take great pride in delivering exceptional service. Every interaction matters to us, and we treat our customers like family. Whether you need advice, a service call, or spare parts, we’re just a phone call or email away.

When you contact us, you’ll always talk to a real person—most likely a family member. No automated systems, no long waits. We will listen to every detail of your requirements and provide you with the best options we can offer.

Don't hesitate to reach out. We’re easy-going people just like you. Helping our customers brings us joy, and it’s our passion that drives us every day.

Here’s what you can always expect from us:

  • Free Shipping on Every Order.
  • Top-notch Customer Support via Phone, Email, and Live Chat.
  • Lifetime Support and Troubleshooting.
  • No Sales Tax.
  • 30-Day Return Policy (exclusions apply*).
  • Lowest Price Guarantee
  • Full Manufacturer’s Warranty on All Products.

The Return and Refund policy below will help you understand how to proceed if you encounter any issues with your order. If the product you receive does not meet your expectations or is defective, we offer a straightforward process for returns and refunds.

Returns

If you're not satisfied with your purchase, you can return it in new condition within 30 days for a refund, if the following requirements are met:

  • Product must be unused.
  • Product must be returned using the original packaging.
  • The product must have all parts, accessories, and paperwork included.

Standard shipping and special delivery options, such as inside delivery fees and White Glove fees, are non-refundable. Returns must be authorized in advance. To initiate a return, contact us at info@mobilitycreations.com or call (833)-638-6660 with your name, order number, and reason for the return. Please note that returns without prior authorization will not be accepted.

Some manufacturers may impose return fees ranging from 5%-25%, which we are required to pass on to you. We will evaluate each return individually and strive to minimize these fees whenever possible.

Certain brands have specific return policies, and some items are non-returnable. Non-returnable items include all Journey Health products, Golden Technologies lift chairs, Pride Mobility Lift Chairs, and all Discover My Mobility products, unless the product is defective.

    Return Shipping

    Return shipping and insurance costs are the responsibility of the customer unless the return is due to an error on our part. We recommend using a trackable shipping method and considering insurance for your package, as we are not responsible for items that are lost, stolen, or damaged during return shipping.

    Exchanges

    The simplest way to initiate an exchange is to first return the original item(s). Once your return is accepted, you can make a separate purchase for the new item.

    Cancellations

    If you need to cancel an order that has already been shipped, please be aware that return shipping costs will be your responsibility, and a restocking fee may apply. If you made a mistake and wish to cancel your order, please contact us as soon as possible via email at info@mobilitycreations.com, through the chat in the bottom right corner, or by calling us at (833)-638-6660.

    Damages and Defects

    If you receive a damaged shipment, please document this on the freight delivery record and take pictures of the damages. Keep all packaging and notify us within 24 hours of receiving the merchandise at info@mobilitycreations.com or call our support team at (833)-638-6660.

    If there is a manufacturing defect in the product, or if the product is not functioning as intended after opening the package, it will be repaired or replaced at no charge. Please provide proof of the issues with either pictures or videos to this email: info@mobilitycreations.com, or call our support team at (833)-638-6660. We will contact the manufacturer on your behalf to process any applicable claims.

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    The Metro Mobility S500 is a versatile and powerful mobility scooter designed for those who need reliable performance, comfort, and portability. With a host of practical features, it ensures a smooth, safe, and enjoyable ride for everyday use or longer trips.

     

    Performance and Comfort

    • 28-mile driving range for extended travel on a single charge.
    • Max speed of 8 MPH allows you to get where you need quickly.
    • 350 lb weight capacity ensures stability and durability for various users.
    • 10-inch pneumatic tires with aluminum alloy wheels offer smooth handling on diverse surfaces.
    • Front & rear lights improve visibility during rides, adding comfort and safety.
    • A comfortable seat with a headrest, plus a sliding, swivel design and flip-up armrests, make it easy to get on and off the scooter.
    • Crutch holder accessories and a rear basket provide practical storage options.

    Convenience and Safety

    • 2 cup holders & USB charging port on the front board for added convenience.
    • Rearview mirror to stay aware of your surroundings.
    • Simple control panel that’s easy to operate with minimal effort.
    • Intelligent electromagnetic brake for safe, quick stops.
    • Anti-tip wheels and rearview mirror offer extra safety and peace of mind.
    • Easily disassembled into pieces, with the heaviest weighing only 60 lbs, for simple transportation and storage in a vehicle.

    The Metro Mobility S500 is the ideal choice for those seeking a balance between safety, performance, and convenience. Whether for daily use or longer outings, this scooter is built to help you stay active and independent.

    Specifications

    Category Specification
    Dimensions 1280mm x 620mm x 990mm
    Weight Capacity 160 KG (350 lbs)
    Max Forward Speed 12 KM/H
    Max Driving Gradient 8°
    Max Driving Range 40±5 KM (24±3 miles)
    Suspensions Rear
    Tire Size 10”×3.5” (Front) 10”×3.5” (Rear)
    Driving System Rear Wheel with Gear Box
    Brake System Electromagnetic Brake
    Batteries Lead-acid 12V12AH x 2pcs
    Charger DC24V2A AC100-240V
    Charging Time 6 hours
    Motor 24V/300W
    Motor Controller 24V/50A (Dynamic)
    Warranty on Frame 5 Years
    Warranty on Electrics 1 Year
    Warranty on Batteries 6 Months

    Downloads:

    Jordan Sawaged

    Hello, my name is Jordan Sawaged, and I’m proud to be part of the team behind Mobility Creations. As a family-run business, we are driven by passion and full dedication to making people's lives easier by providing the latest and top-quality mobility equipment available.

    We take great pride in delivering exceptional service. Every interaction matters to us, and we treat our customers like family. Whether you need advice, a service call, or spare parts, we’re just a phone call or email away.

    When you contact us, you’ll always talk to a real person—most likely a family member. No automated systems, no long waits. We will listen to every detail of your requirements and provide you with the best options we can offer.

    Don't hesitate to reach out. We’re easy-going people just like you. Helping our customers brings us joy, and it’s our passion that drives us every day.

    Here’s what you can always expect from us:

    • Free Shipping on Every Order.
    • Top-notch Customer Support via Phone, Email, and Live Chat.
    • Lifetime Support and Troubleshooting.
    • No Sales Tax.
    • 30-Day Return Policy (exclusions apply*).
    • Lowest Price Guarantee
    • Full Manufacturer’s Warranty on All Products.

    The Return and Refund policy below will help you understand how to proceed if you encounter any issues with your order. If the product you receive does not meet your expectations or is defective, we offer a straightforward process for returns and refunds.

    Returns

    If you're not satisfied with your purchase, you can return it in new condition within 30 days for a refund, if the following requirements are met:

    • Product must be unused.
    • Product must be returned using the original packaging.
    • The product must have all parts, accessories, and paperwork included.

    Standard shipping and special delivery options, such as inside delivery fees and White Glove fees, are non-refundable. Returns must be authorized in advance. To initiate a return, contact us at info@mobilitycreations.com or call (833)-638-6660 with your name, order number, and reason for the return. Please note that returns without prior authorization will not be accepted.

    Some manufacturers may impose return fees ranging from 5%-25%, which we are required to pass on to you. We will evaluate each return individually and strive to minimize these fees whenever possible.

    Certain brands have specific return policies, and some items are non-returnable. Non-returnable items include all Journey Health products, Golden Technologies lift chairs, Pride Mobility Lift Chairs, and all Discover My Mobility products, unless the product is defective.

      Return Shipping

      Return shipping and insurance costs are the responsibility of the customer unless the return is due to an error on our part. We recommend using a trackable shipping method and considering insurance for your package, as we are not responsible for items that are lost, stolen, or damaged during return shipping.

      Exchanges

      The simplest way to initiate an exchange is to first return the original item(s). Once your return is accepted, you can make a separate purchase for the new item.

      Cancellations

      If you need to cancel an order that has already been shipped, please be aware that return shipping costs will be your responsibility, and a restocking fee may apply. If you made a mistake and wish to cancel your order, please contact us as soon as possible via email at info@mobilitycreations.com, through the chat in the bottom right corner, or by calling us at (833)-638-6660.

      Damages and Defects

      If you receive a damaged shipment, please document this on the freight delivery record and take pictures of the damages. Keep all packaging and notify us within 24 hours of receiving the merchandise at info@mobilitycreations.com or call our support team at (833)-638-6660.

      If there is a manufacturing defect in the product, or if the product is not functioning as intended after opening the package, it will be repaired or replaced at no charge. Please provide proof of the issues with either pictures or videos to this email: info@mobilitycreations.com, or call our support team at (833)-638-6660. We will contact the manufacturer on your behalf to process any applicable claims.