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Electra 7 HD Wide Heavy Duty Foldable Electric Wheelchair | 400 lb Capacity | 22 Mile Range | 21" Wide Seat

Availability:
In Stock – Ready to Ship
Availability:
In Stock – Ready to Ship
Availability:
In Stock – Ready to Ship
Availability:
In Stock – Ready to Ship
Availability:
In Stock – Ready to Ship

Delivery: 4-7 Business Days

Fast & Free Shipping

Fast & Free Shipping

1 Year Labor & Parts Warranty

No Assembly Required

Easy Financing Options

Easy Financing Options

Lowest Price Guaranteed

Lowest Price Guaranteed

No Sales Tax – Save More!

No Sales Tax – Save More!

Lifetime Customer Support

Lifetime Customer Support

Original price $6,599.00
Original price $6,599.00 - Original price $6,599.00
Original price $6,599.00
Current price $3,387.00
$3,387.00 - $3,387.00
Current price $3,387.00

Express payment options available at checkout:

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Electra 7 HD Wide Heavy Duty Foldable Electric Wheelchair

Designed with both comfort and performance in mind, the Electra 7 HD Wide Seat Power Wheelchair offers an impressive 400 lbs. weight capacity in a lightweight, travel-ready design. This bariatric power wheelchair combines a wide, adjustable seat with robust motors and airline-approved batteries, making it an ideal choice for everyday use and long-distance travel.

Weight Capacity Product Weight Drive Range Max Speed Turning Radius
400 lbs 58 lbs 22 miles 3.75 mph 32 inches

Custom Comfort & Control

Enjoy unmatched personalization with a spacious seat and intuitive adjustments:

  • Wide Seating Options: A 21-inch seat expands to 24.5 inches with the optional arm-widening kit, accommodating users of all sizes.
  • Memory Foam Cushion: A breathable, washable hexagonal mesh cushion ensures long-lasting freshness and all-weather comfort.
  • Swing-Away Leg Rests: Adjustable and removable leg rests for easy entry, exit, and enhanced relaxation.
  • Fully Adjustable Support: Customize seat firmness and lumbar support with adjustable under-seat comfort straps.

Power & Performance for All Terrain

Navigate diverse environments with confidence and ease thanks to premium engineering:

  • Dual 250-Watt Motors: Deliver a total of 500W power, conquering inclines and hills with control and efficiency.
  • 12-Inch Rear Flat-Free Tires: Durable polyurethane tires with superior grip ensure smooth rides over grass, gravel, carpet, and concrete.
  • Energy-Absorbing Dura-Shocks: Reduce vibrations for a smoother driving experience, even on bumpy terrain.
  • Freewheel Mode: Effortlessly switch to manual mode for caregiver assistance.

User-Friendly Features

Make mobility simple and enjoyable with thoughtful design elements:

  • Sensi-Touch Joystick: Pressure-sensitive for smooth and precise maneuvering in any direction, even with just one finger.
  • Smart Braking System: Brushless motors with electromagnetic braking provide immediate stopping and controlled downhill speed.
  • Fold-Up Armrests and Footrest: Allow for simple entry and exit while maintaining sturdy support.
  • Reflectors for Safety: Positioned on rear motors and front casters to enhance nighttime visibility.

Travel-Ready Design

The Electra 7 HD is built for mobility on the go, whether you're traveling by car, plane, or cruise ship:

  • Lightweight Aircraft-Grade Aluminum: Weighs just 50 lbs. (58 lbs. with both batteries) while maintaining incredible strength.
  • Two FAA-Compliant Lithium-Ion Batteries: Offers an impressive range of 12-22 miles on a single charge. Batteries last 3-5 years before needing replacement.
  • Folds in One Second: Effortlessly fold the wheelchair to the size of a medium suitcase, perfect for transport and storage.
  • Fits Any Trunk: Compact when folded, fitting most cars, SUVs, and vans with ease.
  • Weather-Resistant Coating: Designed for rain or shine, so you can travel worry-free.

Why Choose the Electra 7 HD Wheelchair?

The Electra 7 HD combines a 400 lb. weight capacity, lightweight airline-approved design, and all-terrain performance. With its wide seat, smooth ride, and one-second folding, it’s the perfect blend of comfort, power, and portability for any journey.

Specifications

Category Specification
Model Electra 7 HD Wide
Unfolded Dimensions (LxWxH) 34" x 24" x 36" / 863 x 609 x 914 mm
Folded Dimensions (LxWxH) 23" x 13" x 31" / 584 x 330 x 787 mm
Weight Capacity 400 lbs / 180 kg
Seat Dimensions (WxDxH) 21" x 17" x 18" / 533 x 421 x 457 mm
Back Rest Height 15.75" / 400 mm
Motor Type Brushless DC Motor, 250 W x 2
Brake System Intelligent Electromagnetic Brake
Battery Type Lithium Battery
Battery Capacity 144 Watt Hr Each x 2
Front Wheels (Diameter x Width) 7" x 1.77" / 180 x 45 mm
Rear Wheels (Diameter x Width) 12.5" x 2.25" / 320 x 57 mm
Weight (without Battery) 50 lbs / 23.5 kg
Weight (with Batteries) 58 lbs / 26.5 kg
Maximum Grade 12°
Driving Range (Two Batteries) 22 miles / 35 km
Max Speed 3.75 mph / 6 km/h
Turning Radius 32" / 835 mm
Highest Obstacle Capability 1.57" / 40 mm

Warranty

  • 3-Year Limited Warranty on the frame.
  • 1-Year Limited Warranty on the controller, motor, and joystick.
  • 6-Month Limited Warranty on the battery. 

Downloads

Frequently Asked Questions


  • Electra 7 HD Wheelchair
  • Extra 2nd Battery Pack
  • DX Halogen Head Light With Dual Pitch Horn
  • All Weather Protective Nylon Travel Cover
  • Cup Holder
  • Automotive Car Charger
  • International Household Charger
  • Arm Bag
  • Flat Free Tires
  • Keep It New Touch Up Paint
  • Flip Up Adjustable Arm Rest
  • Orange Safety Flag
  • Auto Open Umbrella With Mounting Bracket
  • Oxygen Tank Holder
  • Under Seat Basket
  • User Manual

Yes, we only sell brand-new equipment with the latest model available from the manufacturer.

Most orders are delivered within 4-7 business days. Depending on your location, you might receive your order even sooner.

Unfortunately, Medicare will NOT cover foldable motorized wheelchairs. We accept Visa, MasterCard, Apple Pay, PayPal, and all major credit card carriers.

This wheelchair is shipped directly from the manufacturer's warehouse in Warren, MI.

The Electra 7 HD Wheelchair comes fully assembled! Simply take it out of the box, unfold it, and it’s ready for use—as easy as 1-2-3!

Testimonials

Eagle HD Review

"The Electra 7 is great, there's no where I can't go even up my steep driveway. I started putting it in my truck but it is really high so the company sent me a padded lift."

Eagle HD Review

"I bought this one (extra wide). It is so easy to manage. I was a shut in. I couldn’t imagine that it would allow me to travel to a 10 day trip from California to New York. I attended a tour of the world headquarters of Jehovah’s Witnesses as well at the New York MET! It was absolutely amazing! It was easy to manage on the plane. I rode right up to the gate, folded it easily, and took my plane seat. In addition it has allowed me to go to the mall, movies, parks, amusement parks, etc. anywhere that requires legs! ?? I also love how simple it is to fold up and put in my small trunk! I get compliments on “Little Red” wherever I go! Thanks for such a wonderful product!!"

Eagle HD Review

"Due to post-polio syndrome I did a lot of searching online for an electric wheelchair. Also did research with local medical supply stores. Electra 7 was my choice! The ability for family or friends to fold it & “ toss it” into their vehicle keeps me moving. Besides I use Dial-A-Ride bus too. The wheelchair is very strong, but light. In addition, I have found that your many videos have been informative. The ability to back up to the seat since the foot pedal snugs up to the cushion is very helpful and was another selling point! Thanks to my Scooter I get out to play Bingo and Mahjong, shopping 0at the mall, enjoying Lake Michigan’s Beach and eating at my favorite restaurants. A friend has a scooter too and we visit around the neighborhood. Yesterday we had a race and guess who won?? I love my Scooter."

Eagle HD Review

"This chair has been a God send. I didn’t think I could travel anymore but found that with the chair I can manage quite well and gate assistance was great. They helped fold and put cover on while I kept the cushion and controller. The cushion was actual very handy as airplane seats aren’t too comfortable. I bought the chair after seeing all the great videos. I can honestly say the chair made what I thought was impossible, possible and quite fun. My preflight questions were answered promptly as I was nervous about the trip. Had a great time and doing a video to help others traveling."

Eagle HD Review

"Initially, I was a bit reluctant to try the chair, but after review of the website and specs, I decided to take on the opportunity. I am disabled after several major 0back surgeries and have had limited mobility. I am still young mentally and have 13 grand also able to attend some local minor league baseball games and other grandchildren activities. Have found it easier to take I’ve adapted our SUV with a lift (even though not required), so even without any other “people” assistance, I can go shopping leading the parade. Because of its compact size, I can go anywhere I want and even ride it to the sidelines at our granddaug And, being a Vietnam Veteran, I was even offered a veteran’s discount at the time of purchase. Attached are pictures of our attending one of our Grandson’s wedding, and of course one with my Gal!"

Eagle HD Review

"I am a relatively young woman who had a massive stroke, making it difficult for me to move quickly, or walk long distances. I chose the Electra 7 because I am a large woman-5’10 and 250 lbs and I wanted a chair that would fit me comfortably. The Electra 7 is a life changer for me and my family! We just fold it up put it in the car and can travel anywhere. We have been to NYC, the Bahamas , Las Vegas and more. It is fast (I keep up with these boys) the batteries last the whole day. And with the big wheels I can travel over all sorts of uneven surfaces. 0When you fly, you just take the batteries on the plane with you, zip up the bag and check the wheelchair. I can’t recommend this wheelchair enough."

Eagle HD Review

"When mobility issues (knee and back problems) limited my activities, I bought an Electra 7 HD electric wheelchair that has greatly improved my ability to get around downtown New Orleans and the French Quarter. I selected it for its sturdy construction, weight capacity and ample seat width. [ The Electra 7 has been able to deal with the rough streets and obstacle-course sidewalks and works fairly well on grassy areas in parks and at local music festivals. The chair lets me get around far better than a walker or rollator. I later got a Matrix carbon fiber chair that is much lighter and easier to lift into a car. But the Electra 7 is my still main mobility aid... it's 250-watt motors and solid construction work better than the Matrix on the rough terrain. Top problems I've encountered are: 1. Rain puddles in the streets have twice drained the batteries, but drying time and a recharge got me moving again. 2. The left front wheel assembly collapsed when a nut fell off, but a local repairman fixed that. 3. Foam pads on armrests are fragile and easily damaged while negotiating narrow doorways. The Electra 7 and Matrix let me get around and have a moderately active social life going to restaurants, concerts and shows."

Eagle HD Review

"My Electra 7 has allowed me to get out and enjoy life again. I love my Electra 7!"

Eagle HD Review

"I choose the Electra 7 HD because it is very user friendly. I liked the different colors it came in and the really easy way to connect the batteries and there out of sight. Also, it performs just as advertised. You can’t go wrong with purchasing one."

Shipping

After placing your order, please allow about 1 to 3 business days to process your order and get it shipped out of the warehouse. After that, please allow another 3 to 4 days on the road. Generally, we tell our customers to expect a delivery within 4 to 7 total days from the day of purchase.

We use standard ground shipping (UPS or FedEx) for most items. We do not ship to Hawaii, Alaska, any U.S. Territory, APO/FPO, or any other international address. Please note that orders could arrive in multiple packages.

Returns

If you're not satisfied with your purchase, you can return it in new condition within 30 days for a refund, provided it is unused, returned in the original packaging, and includes all parts, accessories, and paperwork. Standard shipping and special delivery fees are non-refundable.

To initiate a return, please contact us at info@mobilitycreations.com or call (833)-638-6660 with your name, order number, and reason for the return; unauthorized returns will not be accepted. Return shipping and insurance costs are the responsibility of the customer unless the return is due to an error on our part. Some manufacturers may impose a return fee of 5%-25%, which we must pass on to you; we strive to minimize these fees whenever possible.

Please note, certain brands and items such as all Journey Health products, Golden Technologies lift chairs, Pride Mobility Lift Chairs, and all Discover My Mobility products are non-returnable unless defective.

    Exchanges

    The simplest way to initiate an exchange is to first return the original item(s). Once your return is accepted, you can make a separate purchase for the new item.

    Cancellations

    If you need to cancel an order that has already been shipped, please be aware that return shipping costs will be your responsibility, and a restocking fee may apply. If you made a mistake and wish to cancel your order, please contact us as soon as possible via email at info@mobilitycreations.com, through the chat in the bottom right corner, or by calling us at (833)-638-6660.

    Damages and Defects

    If you receive a damaged shipment, please document this on the freight delivery record and take pictures of the damages. Keep all packaging and notify us within 24 hours of receiving the merchandise at info@mobilitycreations.com or call our support team at (833)-638-6660.

    If there is a manufacturing defect in the product, or if the product is not functioning as intended after opening the package, it will be repaired or replaced at no charge. Please provide proof of the issues with either pictures or videos to this email: info@mobilitycreations.com, or call our support team at (833)-638-6660. We will contact the manufacturer on your behalf to process any applicable claims.

    At Mobility Creations, we believe you should never have to choose between the best quality and the best price. If you find a lower price on the same product from another authorized online retailer, we promise to match it. Even better, if we can, we’ll beat it.

    To secure your price match, simply send us proof of the lower price (a link or a screenshot will do).

    Guidelines for Our Price Match:

    • The item must be identical and sold by an authorized online dealer.
    • We cannot match prices from physical retail stores or online auction sites like eBay or Amazon.
    • Price adjustments cannot be combined with any other offers or discounts.
    • The price match must be approved before you complete your purchase.

    We're here to assist you in securing the best deal. If you have any questions about our price match policy or need assistance, don't hesitate to contact our customer service team.

    When you choose us, you're not just buying a product; you're supporting a small business fueled by the passion of a dedicated team. We’re here whenever you need us—just a phone call or email away—and we’re committed to ensuring you’re completely satisfied with every aspect of your experience.

    Here’s what you can always expect from us:

    • Free Shipping on Every Order.
    • Top-notch Customer Support via Phone, Email, and Live Chat.
    • Lifetime Support and Troubleshooting.
    • No Sales Tax.
    • 30-Day Return Policy (exclusions apply*).
    • Lowest Price Guarantee
    • Full Manufacturer’s Warranty on All Products.

    We're here to make sure your shopping experience feels just as good as walking into your favorite local shop.

    Electra 7 HD Wide Heavy Duty Foldable Electric Wheelchair

    Designed with both comfort and performance in mind, the Electra 7 HD Wide Seat Power Wheelchair offers an impressive 400 lbs. weight capacity in a lightweight, travel-ready design. This bariatric power wheelchair combines a wide, adjustable seat with robust motors and airline-approved batteries, making it an ideal choice for everyday use and long-distance travel.

    Weight Capacity Product Weight Drive Range Max Speed Turning Radius
    400 lbs 58 lbs 22 miles 3.75 mph 32 inches

    Custom Comfort & Control

    Enjoy unmatched personalization with a spacious seat and intuitive adjustments:

    • Wide Seating Options: A 21-inch seat expands to 24.5 inches with the optional arm-widening kit, accommodating users of all sizes.
    • Memory Foam Cushion: A breathable, washable hexagonal mesh cushion ensures long-lasting freshness and all-weather comfort.
    • Swing-Away Leg Rests: Adjustable and removable leg rests for easy entry, exit, and enhanced relaxation.
    • Fully Adjustable Support: Customize seat firmness and lumbar support with adjustable under-seat comfort straps.

    Power & Performance for All Terrain

    Navigate diverse environments with confidence and ease thanks to premium engineering:

    • Dual 250-Watt Motors: Deliver a total of 500W power, conquering inclines and hills with control and efficiency.
    • 12-Inch Rear Flat-Free Tires: Durable polyurethane tires with superior grip ensure smooth rides over grass, gravel, carpet, and concrete.
    • Energy-Absorbing Dura-Shocks: Reduce vibrations for a smoother driving experience, even on bumpy terrain.
    • Freewheel Mode: Effortlessly switch to manual mode for caregiver assistance.

    User-Friendly Features

    Make mobility simple and enjoyable with thoughtful design elements:

    • Sensi-Touch Joystick: Pressure-sensitive for smooth and precise maneuvering in any direction, even with just one finger.
    • Smart Braking System: Brushless motors with electromagnetic braking provide immediate stopping and controlled downhill speed.
    • Fold-Up Armrests and Footrest: Allow for simple entry and exit while maintaining sturdy support.
    • Reflectors for Safety: Positioned on rear motors and front casters to enhance nighttime visibility.

    Travel-Ready Design

    The Electra 7 HD is built for mobility on the go, whether you're traveling by car, plane, or cruise ship:

    • Lightweight Aircraft-Grade Aluminum: Weighs just 50 lbs. (58 lbs. with both batteries) while maintaining incredible strength.
    • Two FAA-Compliant Lithium-Ion Batteries: Offers an impressive range of 12-22 miles on a single charge. Batteries last 3-5 years before needing replacement.
    • Folds in One Second: Effortlessly fold the wheelchair to the size of a medium suitcase, perfect for transport and storage.
    • Fits Any Trunk: Compact when folded, fitting most cars, SUVs, and vans with ease.
    • Weather-Resistant Coating: Designed for rain or shine, so you can travel worry-free.

    Why Choose the Electra 7 HD Wheelchair?

    The Electra 7 HD combines a 400 lb. weight capacity, lightweight airline-approved design, and all-terrain performance. With its wide seat, smooth ride, and one-second folding, it’s the perfect blend of comfort, power, and portability for any journey.

    Specifications

    Category Specification
    Model Electra 7 HD Wide
    Unfolded Dimensions (LxWxH) 34" x 24" x 36" / 863 x 609 x 914 mm
    Folded Dimensions (LxWxH) 23" x 13" x 31" / 584 x 330 x 787 mm
    Weight Capacity 400 lbs / 180 kg
    Seat Dimensions (WxDxH) 21" x 17" x 18" / 533 x 421 x 457 mm
    Back Rest Height 15.75" / 400 mm
    Motor Type Brushless DC Motor, 250 W x 2
    Brake System Intelligent Electromagnetic Brake
    Battery Type Lithium Battery
    Battery Capacity 144 Watt Hr Each x 2
    Front Wheels (Diameter x Width) 7" x 1.77" / 180 x 45 mm
    Rear Wheels (Diameter x Width) 12.5" x 2.25" / 320 x 57 mm
    Weight (without Battery) 50 lbs / 23.5 kg
    Weight (with Batteries) 58 lbs / 26.5 kg
    Maximum Grade 12°
    Driving Range (Two Batteries) 22 miles / 35 km
    Max Speed 3.75 mph / 6 km/h
    Turning Radius 32" / 835 mm
    Highest Obstacle Capability 1.57" / 40 mm

    Warranty

    • 3-Year Limited Warranty on the frame.
    • 1-Year Limited Warranty on the controller, motor, and joystick.
    • 6-Month Limited Warranty on the battery. 

    Downloads

    Frequently Asked Questions


    • Electra 7 HD Wheelchair
    • Extra 2nd Battery Pack
    • DX Halogen Head Light With Dual Pitch Horn
    • All Weather Protective Nylon Travel Cover
    • Cup Holder
    • Automotive Car Charger
    • International Household Charger
    • Arm Bag
    • Flat Free Tires
    • Keep It New Touch Up Paint
    • Flip Up Adjustable Arm Rest
    • Orange Safety Flag
    • Auto Open Umbrella With Mounting Bracket
    • Oxygen Tank Holder
    • Under Seat Basket
    • User Manual

    Yes, we only sell brand-new equipment with the latest model available from the manufacturer.

    Most orders are delivered within 4-7 business days. Depending on your location, you might receive your order even sooner.

    Unfortunately, Medicare will NOT cover foldable motorized wheelchairs. We accept Visa, MasterCard, Apple Pay, PayPal, and all major credit card carriers.

    This wheelchair is shipped directly from the manufacturer's warehouse in Warren, MI.

    The Electra 7 HD Wheelchair comes fully assembled! Simply take it out of the box, unfold it, and it’s ready for use—as easy as 1-2-3!

    Testimonials

    Eagle HD Review

    "The Electra 7 is great, there's no where I can't go even up my steep driveway. I started putting it in my truck but it is really high so the company sent me a padded lift."

    Eagle HD Review

    "I bought this one (extra wide). It is so easy to manage. I was a shut in. I couldn’t imagine that it would allow me to travel to a 10 day trip from California to New York. I attended a tour of the world headquarters of Jehovah’s Witnesses as well at the New York MET! It was absolutely amazing! It was easy to manage on the plane. I rode right up to the gate, folded it easily, and took my plane seat. In addition it has allowed me to go to the mall, movies, parks, amusement parks, etc. anywhere that requires legs! ?? I also love how simple it is to fold up and put in my small trunk! I get compliments on “Little Red” wherever I go! Thanks for such a wonderful product!!"

    Eagle HD Review

    "Due to post-polio syndrome I did a lot of searching online for an electric wheelchair. Also did research with local medical supply stores. Electra 7 was my choice! The ability for family or friends to fold it & “ toss it” into their vehicle keeps me moving. Besides I use Dial-A-Ride bus too. The wheelchair is very strong, but light. In addition, I have found that your many videos have been informative. The ability to back up to the seat since the foot pedal snugs up to the cushion is very helpful and was another selling point! Thanks to my Scooter I get out to play Bingo and Mahjong, shopping 0at the mall, enjoying Lake Michigan’s Beach and eating at my favorite restaurants. A friend has a scooter too and we visit around the neighborhood. Yesterday we had a race and guess who won?? I love my Scooter."

    Eagle HD Review

    "This chair has been a God send. I didn’t think I could travel anymore but found that with the chair I can manage quite well and gate assistance was great. They helped fold and put cover on while I kept the cushion and controller. The cushion was actual very handy as airplane seats aren’t too comfortable. I bought the chair after seeing all the great videos. I can honestly say the chair made what I thought was impossible, possible and quite fun. My preflight questions were answered promptly as I was nervous about the trip. Had a great time and doing a video to help others traveling."

    Eagle HD Review

    "Initially, I was a bit reluctant to try the chair, but after review of the website and specs, I decided to take on the opportunity. I am disabled after several major 0back surgeries and have had limited mobility. I am still young mentally and have 13 grand also able to attend some local minor league baseball games and other grandchildren activities. Have found it easier to take I’ve adapted our SUV with a lift (even though not required), so even without any other “people” assistance, I can go shopping leading the parade. Because of its compact size, I can go anywhere I want and even ride it to the sidelines at our granddaug And, being a Vietnam Veteran, I was even offered a veteran’s discount at the time of purchase. Attached are pictures of our attending one of our Grandson’s wedding, and of course one with my Gal!"

    Eagle HD Review

    "I am a relatively young woman who had a massive stroke, making it difficult for me to move quickly, or walk long distances. I chose the Electra 7 because I am a large woman-5’10 and 250 lbs and I wanted a chair that would fit me comfortably. The Electra 7 is a life changer for me and my family! We just fold it up put it in the car and can travel anywhere. We have been to NYC, the Bahamas , Las Vegas and more. It is fast (I keep up with these boys) the batteries last the whole day. And with the big wheels I can travel over all sorts of uneven surfaces. 0When you fly, you just take the batteries on the plane with you, zip up the bag and check the wheelchair. I can’t recommend this wheelchair enough."

    Eagle HD Review

    "When mobility issues (knee and back problems) limited my activities, I bought an Electra 7 HD electric wheelchair that has greatly improved my ability to get around downtown New Orleans and the French Quarter. I selected it for its sturdy construction, weight capacity and ample seat width. [ The Electra 7 has been able to deal with the rough streets and obstacle-course sidewalks and works fairly well on grassy areas in parks and at local music festivals. The chair lets me get around far better than a walker or rollator. I later got a Matrix carbon fiber chair that is much lighter and easier to lift into a car. But the Electra 7 is my still main mobility aid... it's 250-watt motors and solid construction work better than the Matrix on the rough terrain. Top problems I've encountered are: 1. Rain puddles in the streets have twice drained the batteries, but drying time and a recharge got me moving again. 2. The left front wheel assembly collapsed when a nut fell off, but a local repairman fixed that. 3. Foam pads on armrests are fragile and easily damaged while negotiating narrow doorways. The Electra 7 and Matrix let me get around and have a moderately active social life going to restaurants, concerts and shows."

    Eagle HD Review

    "My Electra 7 has allowed me to get out and enjoy life again. I love my Electra 7!"

    Eagle HD Review

    "I choose the Electra 7 HD because it is very user friendly. I liked the different colors it came in and the really easy way to connect the batteries and there out of sight. Also, it performs just as advertised. You can’t go wrong with purchasing one."

    Shipping

    After placing your order, please allow about 1 to 3 business days to process your order and get it shipped out of the warehouse. After that, please allow another 3 to 4 days on the road. Generally, we tell our customers to expect a delivery within 4 to 7 total days from the day of purchase.

    We use standard ground shipping (UPS or FedEx) for most items. We do not ship to Hawaii, Alaska, any U.S. Territory, APO/FPO, or any other international address. Please note that orders could arrive in multiple packages.

    Returns

    If you're not satisfied with your purchase, you can return it in new condition within 30 days for a refund, provided it is unused, returned in the original packaging, and includes all parts, accessories, and paperwork. Standard shipping and special delivery fees are non-refundable.

    To initiate a return, please contact us at info@mobilitycreations.com or call (833)-638-6660 with your name, order number, and reason for the return; unauthorized returns will not be accepted. Return shipping and insurance costs are the responsibility of the customer unless the return is due to an error on our part. Some manufacturers may impose a return fee of 5%-25%, which we must pass on to you; we strive to minimize these fees whenever possible.

    Please note, certain brands and items such as all Journey Health products, Golden Technologies lift chairs, Pride Mobility Lift Chairs, and all Discover My Mobility products are non-returnable unless defective.

      Exchanges

      The simplest way to initiate an exchange is to first return the original item(s). Once your return is accepted, you can make a separate purchase for the new item.

      Cancellations

      If you need to cancel an order that has already been shipped, please be aware that return shipping costs will be your responsibility, and a restocking fee may apply. If you made a mistake and wish to cancel your order, please contact us as soon as possible via email at info@mobilitycreations.com, through the chat in the bottom right corner, or by calling us at (833)-638-6660.

      Damages and Defects

      If you receive a damaged shipment, please document this on the freight delivery record and take pictures of the damages. Keep all packaging and notify us within 24 hours of receiving the merchandise at info@mobilitycreations.com or call our support team at (833)-638-6660.

      If there is a manufacturing defect in the product, or if the product is not functioning as intended after opening the package, it will be repaired or replaced at no charge. Please provide proof of the issues with either pictures or videos to this email: info@mobilitycreations.com, or call our support team at (833)-638-6660. We will contact the manufacturer on your behalf to process any applicable claims.

      At Mobility Creations, we believe you should never have to choose between the best quality and the best price. If you find a lower price on the same product from another authorized online retailer, we promise to match it. Even better, if we can, we’ll beat it.

      To secure your price match, simply send us proof of the lower price (a link or a screenshot will do).

      Guidelines for Our Price Match:

      • The item must be identical and sold by an authorized online dealer.
      • We cannot match prices from physical retail stores or online auction sites like eBay or Amazon.
      • Price adjustments cannot be combined with any other offers or discounts.
      • The price match must be approved before you complete your purchase.

      We're here to assist you in securing the best deal. If you have any questions about our price match policy or need assistance, don't hesitate to contact our customer service team.

      When you choose us, you're not just buying a product; you're supporting a small business fueled by the passion of a dedicated team. We’re here whenever you need us—just a phone call or email away—and we’re committed to ensuring you’re completely satisfied with every aspect of your experience.

      Here’s what you can always expect from us:

      • Free Shipping on Every Order.
      • Top-notch Customer Support via Phone, Email, and Live Chat.
      • Lifetime Support and Troubleshooting.
      • No Sales Tax.
      • 30-Day Return Policy (exclusions apply*).
      • Lowest Price Guarantee
      • Full Manufacturer’s Warranty on All Products.

      We're here to make sure your shopping experience feels just as good as walking into your favorite local shop.