Name: ComfyGO X7 Remote Control Foldable Electric Wheelchair | 265 lb Capacity | 10 Mile Range | 19” Wide Seat
Brand: ComfyGo
SKU: COMFYGOX7-001
Price: 1349.0 USD
Availability: InStock

Description
FAQ
Shipping & Returns
Price Match Guarantee
Why Shop With Us

Description

Introducing the ComfyGO X-7, a revolutionary foldable electric wheelchair designed for the modern traveler. Its lightweight, durable frame and powerful motors deliver comfort and reliability wherever you go.

Key Features

Ultra-Lightweight: Weighs just 40 lbs (without battery), making it easy to transport and store.
Powerful Performance: Equipped with two 250W brushless motors for smooth travel across different terrains.
Flexible Battery Options: Choose between a single 24V 7.5AH battery for a lighter setup or dual batteries for extended range.
Long-Lasting Durability: Built to last with a 3-year warranty on the frame and motors, and a 1-year warranty on the battery and other parts.

Order yours today and experience freedom and convenience on the go!

360° Joystick for Effortless Control

The ComfyGO X-7 is equipped with a 360-degree universal intelligent joystick featuring an LCD display. Navigate with precision and ease using this state-of-the-art controller.

Travel-Ready Design

The ComfyGO X-7 is airline and cruise-approved, featuring quick-release lithium-ion batteries (7.5AH) that are easily removable for charging or travel. Enjoy up to 19 miles of range with dual batteries.

Motors and Brakes

Equipped with two 250W brushless motors, the X-7 delivers a combined 500W of power and can climb inclines up to 9 degrees. Intelligent electromagnetic brakes ensure smooth stops and added safety, especially on slopes.

Battery and Charger

The X-7 features a quick-release battery system. Each 7.5AH battery charges in 6-8 hours. You can charge the batteries in the wheelchair or separately. The X-7 comes with a 24V 2A charger, with an optional 24V 3A charger for faster charging.

Range and Speed

The X-7 offers up to 19 miles of range with dual batteries. The chair has seven speed selections, with a top speed of 4 mph. Speed settings range from 15% to 100% of maximum speed for customizable mobility.

Safety Features

The X-7 includes adjustable anti-tip bars for extra stability, ensuring safe navigation over uneven terrain. The electromagnetic brakes add another layer of security, preventing rollbacks on slopes.

Comfortable Seating

The X-7 comes with a memory foam cushion and optional leather backrest for easy cleaning and added comfort. The seat is 19" wide, providing ample space for the user.

Additional Accessories

Optional accessories include a headlight with USB charger, phone holder, cup holder, caregiver controller, and a canopy.

Maintenance

Minimal maintenance is required—monthly cleaning and bolt tightening keep the wheelchair in optimal condition. The electronics are weather-resistant but should be kept away from heavy rain or submersion.

Weight and Capacity

The X-7 weighs 40 lbs (without the battery) and can support up to 265 lbs. Each battery adds an additional 4 lbs.

What’s Included

The X-7 comes with a lithium-ion battery, joystick controller, remote controller, battery charger, anti-tip bars, and a user manual.

Quality Control

Each product undergoes rigorous quality control checks during manufacturing and assembly, ensuring a high-quality product when shipped to you.

Warranty

The X-7 comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
An optional ComfyGO Care warranty can be purchased to provide up to 2 years of coverage for batteries and electronics.
An optional ComfyGO Care+ warranty can be purchased to provide up to 3 years of coverage for batteries and electronics.
ComfyGO Care and ComfyGO Care+ can be purchased within 90 days of your delivery date.

FAQ

Q1: Can I turn my wheelchair on or off with the remote control?

No. The wheelchair’s power must be turned on before the remote control is activated. This ensures proper pairing between the controller and the chair.

Q2: Does my wheelchair arrive fully assembled?

Your wheelchair will arrive almost fully assembled. You will need to attach a few remaining parts upon delivery.

Q3: Can my wheelchair go on an airplane or cruise?

Yes. The 6.6AH (158.4WH) lithium-ion battery is travel-approved by most major airlines and cruise lines. Always confirm the battery regulations with your airline or cruise line before traveling.

Q4: I’ve run out of battery. Can I push my chair?

Yes. You can manually push the wheelchair. Turn off the power and disengage both motors by pulling the levers on each motor to unlock them, setting the wheelchair to freewheel mode.

Q5: Does my remote control come paired with my chair?

Yes. The remote control comes pre-paired with your chair. If the pairing is lost, follow this video tutorial.

Q6: Can I silence the beeping sound my wheelchair makes while reversing?

Yes. To silence the beep, press the (+) key on the controller until you reach the top speed. Hold the button until you see the amber light in the display. Quickly press the horn button to stop the beep. Repeat these steps to reactivate the sound.

Q7: Does the armrest raise?

Yes. Both armrests can raise for easier access or to allow the chair to move closer to a table.

Q8: How do I charge the battery?

The lithium-ion battery can be charged through the joystick controller or directly on the battery. Charging an empty battery takes 6-8 hours. Unplug the charger when fully charged.

Q9: Can I install my controller on either side of the wheelchair?

Yes. While the controller is initially set up on the right side, it can be easily moved to the left side.

Q10: Does my wheelchair come with a warranty?

Yes. The Phoenix wheelchair includes a 1-year warranty on the frame, motor, battery, and electronic parts.

Q11: Can I use my wheelchair on dirt and grass?

Yes. The Phoenix can handle low grass and compacted dirt with ease.

Q12: Where can I find the serial number of my wheelchair?

The serial number is located in three places: on the frame near the footrest, in the product manual, and on the shipping box.

Shipping & Returns

Shipping

After placing your order, please allow about 1 to 3 business days to process your order and get it shipped out of the warehouse. After that, please allow another 3 to 4 days on the road. Generally, we tell our customers to expect a delivery within 4 to 7 total days from the day of purchase.

We use standard ground shipping (UPS or FedEx) for most items. We do not ship to Hawaii, Alaska, any U.S. Territory, APO/FPO, or any other international address. Please note that orders could arrive in multiple packages.

Returns

If you're not satisfied with your purchase, you can return it in new condition within 30 days for a refund, provided it is unused, returned in the original packaging, and includes all parts, accessories, and paperwork. Standard shipping and special delivery fees are non-refundable.

To initiate a return, please contact us at info@mobilitycreations.com or call (833)-638-6660 with your name, order number, and reason for the return; unauthorized returns will not be accepted. Return shipping and insurance costs are the responsibility of the customer unless the return is due to an error on our part. Some manufacturers may impose a return fee of 5%-25%, which we must pass on to you; we strive to minimize these fees whenever possible.

Please note, certain brands and items such as all Journey Health products, Golden Technologies lift chairs, Pride Mobility Lift Chairs, and all Discover My Mobility products are non-returnable unless defective.

Exchanges

The simplest way to initiate an exchange is to first return the original item(s). Once your return is accepted, you can make a separate purchase for the new item.

Cancellations

If you need to cancel an order that has already been shipped, please be aware that return shipping costs will be your responsibility, and a restocking fee may apply. If you made a mistake and wish to cancel your order, please contact us as soon as possible via email at info@mobilitycreations.com, through the chat in the bottom right corner, or by calling us at (833)-638-6660.

Damages and Defects

If you receive a damaged shipment, please document this on the freight delivery record and take pictures of the damages. Keep all packaging and notify us within 24 hours of receiving the merchandise at info@mobilitycreations.com or call our support team at (833)-638-6660.

If there is a manufacturing defect in the product, or if the product is not functioning as intended after opening the package, it will be repaired or replaced at no charge. Please provide proof of the issues with either pictures or videos to this email: info@mobilitycreations.com, or call our support team at (833)-638-6660. We will contact the manufacturer on your behalf to process any applicable claims.

Price Match Guarantee

At Mobility Creations, we believe you should never have to choose between the best quality and the best price. If you find a lower price on the same product from another authorized online retailer, we promise to match it. Even better, if we can, we’ll beat it.

To secure your price match, simply send us proof of the lower price (a link or a screenshot will do).

Guidelines for Our Price Match:

The item must be identical and sold by an authorized online dealer.
We cannot match prices from physical retail stores or online auction sites like eBay or Amazon.
Price adjustments cannot be combined with any other offers or discounts.
The price match must be approved before you complete your purchase.

We're here to assist you in securing the best deal. If you have any questions about our price match policy or need assistance, don't hesitate to contact our customer service team.

Why Shop With Us

When you choose us, you're not just buying a product; you're supporting a small business fueled by the passion of a dedicated team. We’re here whenever you need us—just a phone call or email away—and we’re committed to ensuring you’re completely satisfied with every aspect of your experience.

Here’s what you can always expect from us:

Free Shipping on Every Order.
Top-notch Customer Support via Phone, Email, and Live Chat.
Lifetime Support and Troubleshooting.
No Sales Tax.
30-Day Return Policy (exclusions apply*).
Lowest Price Guarantee
Full Manufacturer’s Warranty on All Products.

We're here to make sure your shopping experience feels just as good as walking into your favorite local shop.