Q1: Does my wheelchair arrive fully assembled?
Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts.
Q2: Can my wheelchair go on an airplane or cruise?
Yes. The 5.2AH (124.8WH) lithium-ion battery is travel-approved by most major airlines and cruise lines. Before traveling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
Q3: I’ve run out of battery. Can I push my chair?
Yes. The X-lite wheelchairs can operate like a manual wheelchair. To do so, make sure the power is off, then disengage the brake by pulling the levers to the unlocked position. Doing this will set your wheelchair to free-wheel mode.
Q4: Does the armrest raise?
No.
Q5: How do I charge the battery?
The lithium-ion battery can be charged through the joystick controller. The charge time for an empty battery is 4-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and the power outlet.
Q6: Can I install my controller on either side of the wheelchair?
Yes. The controller will be set up on the right side of the wheelchair, but it can be easily moved to the left side.
Q7: Does my wheelchair come with a warranty?
Yes, the X-lite wheelchair comes with a standard 1-year frame, motor, battery, and parts warranty.